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terms & conditions

Please read very carefully. By signing up as a Member of PPS and booking classes/ courses/ sessions, it is assumed you  (The Member/ Participant) have read and agreed to these Terms & Conditions. Please also refer to our, Studio Etiquette Door Policy, Booking & Cancellation Policy, and Private Policy for more information as these all form part of our Terms & Conditions.   You will not be permitted to participate in classes without doing so. If you find yourself unable to agree with the below Terms and Conditions, we recommend you do not book into our classes.   PPS reserves the right to amend these Terms & Conditions at any time & all Members will be notified of such changes via email.

bookings & memberships

​Classes are for those aged 16 and above.

Pivot Pole Studio reserves the right to refuse participation in classes/ workshops/ events if deemed necessary and have final say in which classes/ sessions are best suited for individual ability. 

All Members/Participants in activities at Pivot Pole Studio are required to complete a Health & Safety form & sign our Policies prior to joining on our Team Up system. This needs to be filled in completely and to the best of your knowledge. If any information changes during your time at Pivot Pole Studio you will be required to make us aware.
All classes/ sessions / courses must be booked via our Team Up booking system on our website. No drop-ins are permitted. We do not accept card, PayPal, or cash in the studio. ​  


All sales are final & non-refundable. 

All classes are available to book on a first come, first serve basis & 5 weeks in advance.

New Members, who may have attended classes elsewhere, are encouraged to get in touch with us ( to assess which classes will be most suitable. You can also check out Class Page​ on our website for more information.

Members may attend any class within or below their current ability level, throughout the week. Members must not attend a class which is higher than their current ability level unless invited by their Instructor. 

We advise using the Waitlist feature on our system if you cannot book into your desired class. You can sign up to text notifications..

Class Pack credits (when available) are solely for the Membership holder only and cannot be used or transferred to anyone else.​​

Class/ Pole Practice Packs are valid 5 weeks from the date of purchase. This means you can book classes within those 5 weeks.  Private Lesson & Semi-Private Lesson credits are valid for 6 months from the date of purchase. It is your responsibility to note your Class Pack's start and expiration date.​​ Class/ Pole Studio Pack start/ expiration dates are final. No exceptions. 


In the event of studio closures, all credits will be extended by the amount of days the Studio is closed for. This will be actioned the day before the Studio closes. Credits will be extended by 1 week (7 days) in the event of a class cancellation due to Instructor illness / cancellations due to unforeseen circumstances. 

If booking multiple classes please make a note of what you have booked. You can also check these via your Team Up account. 

Pivot Pole Studio reserves the right to periodically increasing prices. Price changes will be announced in advance on the website, Facebook and/or by email.

lateness & cancellation

If you cannot attend your booked class, please ensure you have removed yourself from the class on the booking page to open the space up to another Member/Participant on the wait list. ​


Due to building’s security system, Members/ Participants are asked to arrive at the studio 5-10 minutes prior to their class starting. Any Member/ Participant who is late to class will not be permitted into the building and there may not be anyone available to let you in (i.e. if your class is due to start at 6pm, please ensure you are at the studio by 5:50/ 5:55pm). There will be no refunds or transferred credits if you miss doors opening; we cannot run down to let you in, or answer calls/ text/ private messages on our phones once class has began.  Our door policy is clear. No exceptions.


There is a 24-hour cancellation policy for all Members if you cannot make your booked class. If cancelling more than 24 hours before the class, a credit will be reapplied to your account (original class pack if being paid for with a class pack credit). If cancelling within 24 hours of the class, your booking will be lost, and you will not be able to transfer this to another date within that term. Our Guest Instructor / Photoshoots / Intensives cancellation policies may vary so please read their Terms & Conditions before booking. ​​


We have a three strike policy on no shows. If you fail to cancel your class, any remaining future classes you have booked will be automatically cancelled (credits will be returned to your account) and you will have a period of being unable to book future classes.​​


Please make note of the validity of your chosen Class Pack. PPS will not extend your Class Pack expiration date if you miss it. Class credits cannot be transferred to past their stated validity. No exceptions.​


In the event of cancellation by PPS, you will be made aware as soon as possible via the Facebook Member page, email and contacted individually via text. A credit will be returned to your account (with 7 days added to the expiration date).​

door policy


​Members will be invited to opt in to receiving our newsletter where we will occasionally send out information on upcoming classes, workshops, and discounts. If you opt to sign up, then change your mind you can unsubscribe at any point. This is optional, and we are fully compliant with GDPR regulations.


Participation in classes, courses, workshops, camps and events at Pivot Pole Studio is fully at the Member/ Participant’s own risk. By agreeing with the Terms and Conditions, the Participant declares he/she/they are aware and accept the risks. Pivot Pole Studio is not liable for any injuries, damages or losses due to participation in any classes, courses, workshops, camps or events.All losses or damages to Pivot Pole Studio and/or the location holder, caused by the Member/ Participant will be the responsibility (including and financial recuperation) of the Member/ Participant.

pregnancy/ post natal

​​Unfortunately, at this point in time, we are not able to teach anyone who is pregnant for insurance reasons. We ask that students be open and honest about pregnancy as soon as they find out for the safety of yourself and your baby. You are not recommended to start Pole Dance if you are pregnant.  You must be signed off by your doctor as fit to exercise, 6 weeks post natural birth, 10 weeks post c-section, before you can participate.


I confirm I am aged 16 or above.

​I understand that PPS will always work with my best interest in mind.

​I agree to inform PPS of any injury or circumstances which may put myself or others at risk, while attending/participating in lessons.

​I will always be respectful and supportive to your instructor and other students. PPS has ZERO TOLERANCE of inappropriate / abusive behaviour of any kind and you will be asked to leave with no refund.

​Students are requested to abide by the Studio Etiquette

I understand that pole dancing / fitness is a potentially dangerous sport. I agree to practice safely within the boundaries of my own capabilities as advised by my instructor. Involvement in Pole dancing / fitness and related activities carries a significant risk of damage to property, personal injury or death. Participation is at your own risk. I understand that participation in this sport has potential dangers and that I take full and sole responsibility for my actions and safety.

Nothing in these Terms & Conditions shall affect your statutory rights.

​​I have read, understood and accept the agreement and Terms & Conditions outlined above. & am ready to get started! ​​

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