Frequently asked questions
We have 4 options for complete beginners to get you started. You can read all about these on our New to Pole page to see which is the best option for you.
👉 Zero commitment Beginners Taster Sessions (monthly)
👉 Zero commitment Welcome Chats (weekly)
👉 Private Lessons (1 - 8 people) *
👉 4 Week Intro to Pole Courses (monthly)
* We have a special Busy Beginners Express: Private Lesson deal, for folks who can't/ don't want to join our Intro to Pole 4 Week Course, so you can save money & fast track your learning. Read more here.
You can read about all our classes, who they are suitable for and what to wear & bring on:
👉 our plain text Timetable (click read more next to each class)
👉 our TeamUp booking calendar (click into each class to read more)
👉 our class menu page (click into each class to read more)
If you are still unsure, drop us a line to info@pivotpolestudio.co.uk
Nope! You can book onto our 4 Week Intro to Pole Course or book Private Lessons any time with no prior experience.
Equally, if you want to come try us out in a zero-commitment Taster Session, we run these monthly, and you can get your Taster fee applied to your Intro to Pole course if booking at the end of the Taster.
You can also book into a super chill 15 minute Welcome Chat any time.
For your first pole classes, it's totally cool to wear leggings/ joggers and any comfortable top that allows you to move freely. As your pole training progresses, skin grip will become more important so shorts (or 3/4 length leggings) and vest tops/ sports bras, will be more beneficial. Don't worry, we won't ever force you to dress in a way that's uncomfortable for you and you can go at your own pace.
All classes are bare foot or socks, but you can bring pole heels (such as Pleasers/ Hella Heels) to your classes.
Please do not apply body or hand moisturiser, oils, lotions or tans at least 24 hours before your session as they make the poles slippy and unsafe.
Remove all your jewellery such as rings, watches & bracelets, before class starts.
For Flexibility Flow classes you can wear form fitting layers that allow you to move. We want to stay warm in this class.
For SXY Heels Flow / Technique and SXY Floor Flow/ Technique, as well as Low Sock Flow & Basework, wear whatever makes you feel amazing. Bring shorts incase your routine requires leg grip, and a long top as a layer. Kneepads are recommended and heels are always optional.
No problem at all! If the booking system feels a bit overwhelming you can check out our handy Booking System Guide, which has lots of super short, follow along videos.
Our booking system is super intuitive & easy to use, so have fun exploring your account.
If you're still struggling you can drop us a line to info@pivotpolestudio.co.uk or book a 15 minute Welcome Chat and we'd be happy to go through anything you need.
Our 4 Week Intro to Pole courses are £52 for 4 weeks (4 hours at £13 per hour)
If you're booking your course in the Taster, your £14 Taster fee will be applied against your course fee, so you'll only pay £39
If you're booking your course after a Welcome Chat, your £10 fee can be applied against your course fee, so you'll only pay £42
If you are using our Taster Discount Code found in our Beginners Guide here, you'll get £4 off your Taster too!
Yes. Each month we host a few day & time slots:
Mondays at 7:10pm
Wednesdays at 6pm
Fridays at 8:20pm
Saturdays at 11am
These may change month to month, with some months offering all of the above, and other months running on a reduced timetable. You can always check what we have available here.
Pick one day & time slot and attend that same day & time for 4 weeks.
There is no switching between classes, and no make up classes if you miss a session.
Please cancel, rather than no show!
You can manage your bookings/ cancellations via your account on our TeamUp. Just head to Account and then Upcoming Registrations.
We cannot offer credit extensions or make up classes. Please don't ask us to break this rule. We understand all reasons for cancelling are valid, but we can't be fair to everyone if we bend the rules on some occasions, and not others.
PAYG Classes & Privates:
As standard, all bookings with Pivot Pole Studio have a strict 24 hour cancellation policy. Cancel with more than 24 hours and your credit will be applied to your account to use on a future course (it's original expiration date will remain the same). Less than 24 hours and your credit will be forfeited.
Log into your TeamUp account, head to Account, then Upcoming Registrations to unregister
Courses:
Our courses have a 72 hour cancellation policy if you need to cancel the entire course before it begins. You will receive account credit back on your account to use on a future course/ classes. Less than 72 hours notice and we cannot guarantee this unless we can sell your space.
If you just need to miss one single class from your course, log into your TeamUp account and opt out of your class under My Registrations
Workshops, Intensives & Events
All workshops, photoshoots, Intensives & special events will have their own cancellation terms so read in full on our booking page before booking.
Absolutely not! All bodies are good bodies, and all bodies can pole. We pride ourselves on being a super inclusive, friendly & welcoming space where we welcome everyBODY and meet you as you are and where you are at on any given day.
All our beginner friendly sessions have no prerequisites and we don't need you to be strong, bendy or coordinated. Just show up and give everything a good try!
In our classes you'll meet folks from all walks of life, which is beautiful!
We truly are a hidden gem! We are located at The Biscuit Factory, Anderson Place, Leith.
The Biscuit Factory is locked to the public so you cannot let yourself inside. This is part of our tenancy agreement with our landlord. Please be outside the main doors (shown in the video) no later than 5 minutes before your class starts. Your Instructor will let you in. If you're late, you're late! No refunds will be given. No exceptions. We do not have a buzzer system and we don't answer emails during teaching hours.
Studio One has a small changing area where you can change and leave your shoes & belongings (even if you're class is in Studio Two). There are also bathrooms in the Biscuit Factory.
You can see a video tour of our Studios below.
Pivot Pole Studio holds no liability in the case of any loss or damage to your belongings whilst stored in our Studios.
We're so happy you want to keep training with us! Now your course is over, there are no more courses! You can jump into any of our Intro Progression or Mixed Level classes which are PAYG. These currently run:
Mondays at 6pm
Wednesdays at 6pm
Wednesdays at 8:20pm
Thursdays at 6pm
Fridays at 6pm
Saturdays at 1:20pm
You can also join in on any of our beginner friendly classes such as:
You can also join in on any in-house or guest workshops, Intensives, photoshoots or specialised courses if marked as either Beginner Friendly or All Levels.
💌 We recommend signing up to our Mailing List so you don't miss out on anything!
To book your PAYG classes:
You'll need to head to our booking page to book off the calendar. Alternatively you can check out our Timetable first to easily locate them on our booking page.
All PAYG classes are purchased with pre-paid credits/class packs. These are valid for a set amount of weeks from the date of purchase (which vary depending on which Credit/ Class Pack you purchase). We do not offer extensions so please do not ask us.
Firstly, thank you! You are ace for recommending us! You can get £5 credit on your TeamUp account to put towards classes for every friend you recommend who books a class or course. And there is no limit to how many friends you can recommend, therefore no limit on how much you could earn!
Good choice! This means you'll never miss a waitlist space again! You'll receive both an email and text when your time comes on the waitlist. You can also opt out any time.
All PAYG classes & private lessons are available to book 5 weeks in advance from our booking page.
Yes! We offer 25% discount on select classes for all students and NHS staff (upon receiving your valid ID). Our classes on offer are:
Pole Practice, Mondays at 6pm
Mixed High Intermediate & Advance, Tuesdays at 6pm
Pole Practice, Tuesdays at 7:10pm
Mixed Intro Progression & Improver, Thursdays at 6pm
Mixed Intermediate & Advance, Fridays at 6pm
Mixed Improver & Low Intermediate, Fridays at 7:10pm
Pole Practice, Fridays at 8:20pm
Beginner Spin Pole, Saturdays at 12:10pm
Intermediate + Spin Pole, Saturdays at 12:10pm
Mixed Intro Progression & Improvers, Saturdays at 1:20pm
Mixed Intermediate & Advance, Saturdays at 1:20pm
Improver Spin Pole, Saturdays at 2:30pm
Pole Practice, Saturdays at 2:30pm
Purchase your Single Pole Practice or Single Class Credit with 25% discount from our booking page here, and book as normal.
If it's your first time buying a discounted credit, please email us at info@pivotpolestudio.co.uk with a photo of your valid ID so we can validate it within 24 hours.
Yes! As long as you have pole experience, you're welcome to book even if you're just visiting. You’ll need to make a TeamUp account to book, but we can delete it later if needed.
If you're looking to hire the Studio to teach, film content or for any other professional or financial gain, please complete our booking form here.